My first set did come damaged, but because i went with Amazon, it was no problem whatever and i still had my set way before Christmas. Amazon is great to deal with and i will continue to recommend them highly, Ceva who was the company contracted in my area to deliver the set was outstanding...giving me courtesy calls when the set arrived in order to arrange delivery and again when they were on their way to deliver -Outstanding in today's world of P-O-O-R customer service. Now, as for the set itself - Consumer Reports rates it tops and it IS 100% best TV for the price for Aesthetics, Picture is magnificant, you can play with peripherals if you're in to photos and things, and the sound that many people have complained about i can't understand what they were complaining about because you can go in the menu and set it however you'd like...now for the true audiophiles, you wouldn't buy a set of this magnitude for the superior sound anyway would you? Most of my audiophile friends run their sets through a receiver/mixer system for 5 or 7:1 surround. Anyway, i would buy this set again even over the LG.Get more detail about Samsung LN37A550 37-Inch 1080p LCD HDTV.