This TV has been nothing but a waste of time. We recently purchased the Samsung LN37A550 as well as the Samsung Blue Ray player. When watching movies the TV would loose video, only sound would remain. After checking the Samsung website we find there a major firmware update required before the player will even function properly.
Samsung support, somewhere in the Philippines said they could only send us a disk and would take 7 days.
We found and download the firmware patch from the website, installed it using a flash drive, to no avail.
We took it back and traded it for the new Sony Blue Ray player. Still the same problem with the video. First time a movie will last 30 minutes then the screen goes black and you would have to turn the TV off and on then it would work another few minutes and same thing.
Long story short, repair man finally came out and main circuit board on TV had to be replaced.
Morale of the story is two Samsung products, both shipped prematurely with non functioning firmware and or bad components. Retailers are pushing this brand heavy so there must be relatively high profit margins for them as they push these substandard products out the door. Buyers beware.
As good as some reviews are about the picture, etc. you are taking a big gamble with this brand and be prepared to trouble shoot and install regular fixes and patches on your own.
I see the price of this TV has dropped over $200 in the last 30 days so they must be coming back to the retailers in droves.
Get more detail about Samsung LN37A550 37-Inch 1080p LCD HDTV.