The was a great experience both with the vendor and with the TV. We had previously ordered a TV from another on-line site and after months of waiting finally cancelled the order. We found this TV on Amazon and ordered it instead and got in a just a few days. The delivery people were great. They showed up when they said they would, unpacked the TV, took the box and carried the TV up to our bedroom. The TV is everything we wanted. It's the perfect size at 37" and the picture is outstanding from pretty much any angle. It basically is perfect for us. You really can't go wrong at this price.Get more detail about Samsung LN37A550 37-Inch 1080p LCD HDTV.