Electrozone Service:
Pros: Television was packaged with tons of foam. No dead pixels. Excellent customer service and communication. CHEAP PRICE!

Cons:The shipping was delayed but Electrozone was able to compensate for it. Scuffs and scratches along the border of the t.v. Biggest issue was the "FIXED" writing that was etched permanently along the border of the television due to being a refurbished product( Luckily, Can only be seen at a glared angle and not a big enough issue to return but still COME ON GUYS please don't scratch up the refurbished televisions with "Fixed" writing, common sense).

Television itself:
Pros: Amazing 1080p picture. Best remote control, ever. Tons of extra settings and features.

Cons:Can get a bit too bright from time to time but nothing major. As expected, the sound it bad but replacement speakers or a sound system fix the problem. Get more detail about Samsung LN37A550 37-Inch 1080p LCD HDTV.